Customer Reviews
At Pure Water Appliance we pride ourselves in our ability to fix our customers water problems while providing a trouble free experience from order to installation. Here are a few customers that felt the need to share their experience.
Staff know their product and how to add it to current plumbing without making a mess with pipes everywhere every direction. Quick turnaround which we appreciate also.
James & Chuy did a great job! They arrived on time and completed the job in about 4 hrs. I would highly recommend Pure Water Appliance for your water filtration/water softener needs.
James did great at the install and went the extra mile to make it look good
Nice, knowledgeable installers, When both got there, they did a great job. Very professional and answered our questions.
Robert was thorough and informative… covered all the bases and answered all my questions. Thanks!!!
I enjoyed talking to your representative He answered my questions and was very caring. I am looking forward to experience your water system. I like made in TEXAS.
I would appreciate you sending me your warranty. I just tested the water and I am very pleased. THANK YOU SO MUCH!! K. Lilly
James and Chuey were great. Got the job done quickly. They were polite and very informative. Water quality is outstanding.
James was very nice and communicated effectively with myself and my tenants.
Dillon was excellent! He was punctual, professional and detail-oriented throughout the install.
It’s great to work with a company who takes the time to explain our problem and how they will fix it along with answering my questions on how best to operate the system. We will continue to recommend you to others we know and meet.
Travis is a good dude. Always a pleasure to work with him. Good people
Technicians were friendly and helpful in explaining how the system works.
Dillon (Dylan), do not know which spelling was outstanding….professional (always said “Sir”), knew his “stuff”, personable and respectful.,. A pleasure to have met him. Also, in phone conversations with Robert, I have always been given great client service. He too, is respectful, attentive, yet personable during our conversations. Stan groomed these two gentlemen well.
The process of ordering our filter, obtaining information and scheduling installation were amazing! Love the simplicity of use and minimal maintenance required to have bottled quality water for the entire house. Thank you.
James, the service technician was on time. He was cordial. He looked at the issues (2) that I called about. Issues were resolved. Very competent technician. Pleasant experience all the way around! 😊 Oh yeah…..Go Cowboys!! 🙏🏽
They always do a good job. I appreciate their work and thorough information.
James was very nice! Told me what he was doing and answered all my questions. Thank you!
Very professional, great customer service & we are very happy with the unit. Would highly recommend Pure Water to anyone needing their services.
Very knowledgeable and personable salesman. He wasnt pushy and went above and beyond to explain and answer all my questions. A+++
Robert was knowledgeable, easy to understand and very friendly. Looking forward to the install.
Excellent service. Installers did an excellent job.
No waiting, high quality, awesome personnel. Overall very pleased!!! Thank you.
James & Chuy did awesome job install the Intelli Clear 800 RO system. Very quick installation process. Also, we appreciate having James & Chuy perform this RO installation, since they previously installed our house water filtration & softner system. Our initial water tasting, was exactly what we were expect, tastes great!!! Thank you!!!
Great customer service
Dillon and partner were outstanding. They did a great job. They showed up on time and was very knowledgeable about the product. We will recommend 👌
James and Chewy are outstanding for all their knowledge and professionalism!!! I would recommend them time and time again with regards to the installation of my pure water system for the entire house!!!
Good people – good communication
Guys who installed my system were on time, very respectful, and knowledgeable. This system had a couple of hiccups on my end but they remained positive throughout and got it done. Worth every dollar.
Install and customer service was fantastic! Would definitely recommend! Product is great, wife loves it.!👍
The guys were here on time, efficient and professional. I can finally use my well! Thank you!
Great service from order thru installation! Thank you 🌞
Great install! Fast and timely service.
Immaculate
Great customer service and very pleased with the product.
Very please with the product and the very professional conduct of the crew. They were a pleasure to have installed the new water purification and softener system.
Stan was great to work with.
Where to start. So amazing!!